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For anything related to returns, please email firebyrdapparel@gmail.com with your order number as the subject.

 

Online purchases may be returned up to 30 days after the order date for a full refund. Details will be worked out through email, and any refunds will be sent after the item is back in our hands.

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Purchases made at pop-ups or SPARKED parties are not eligible for refunds.

If a jewelry item you purchased has been damaged in your possession, please reach out to us and we will plan a repair appointment.

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If your item has arrived damaged, or you received the wrong order, please reach out immediately so we can solve the situation ASAP.

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